Buyer Rating:
We found Nicole's name on the listing for the house, I think we were looking in Zillow. We got in at the very last minute to submit a bid. Nicole was highly responsive even tho we slammed her with emails and phone calls after normal working hours in the evening. We didn't get the house we bid on, but we were so pleased with her responsiveness and efforts that we told her if we found anything else, we'd call her. And we did.
Nicole represented our interests throughout the purchase process, caught errors in title document and figures, and even provided guidance to the Title company because she had experience with our situation. That's incredible impressive. But Nicole has a great deal of experience and used her knowledge to protect our interest and help us throughout.
Another "above and beyond" example is when we found out that the plumbing had been leaking under the house for so long that there was a pool of water under most the entire building. I asked if she would please get someone to turn off the main water to the house for us, because we were in Canada and still had several weeks before closing. She and her husband, who is a plumber (yay!!!!!), both drove out and took care of this request right away. This was a huge relief for us, not to mention that it immediately stopped further damage to the house.
On closing day, Nicole came out to the house to ensure everything went well.
If we ever were to purchase another house, we will call Nicole. She is knowledgeable, professional and watches those details. What a great advocate to have on your side.
Thank you so much
Other staff assisted Nicole when asked for assistance. The interoffice cooperation was noted and very much appreciated.
We appreciate finding Nicole. She is a strong asset to have on your side, as she has her clients' best interest at heart.
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Deb Turford
March 2020